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Researching and Fostering High
Performance and Commitment
The TruePoint Center for High Performance
and High Commitment is a research organization
dedicated to the development and dissemination
of knowledge about how organizations achieve
and sustain high performance and high commitment.
Why we exist: High-performance,
high-commitment organizations are in the
minority despite research that shows they
achieve extraordinary results in the long
run through their distinctive approach to
managing people. Their courageous leaders
hold unconventional assumptions about the
purpose of the firm and the values that
should govern it. They believe that their
mission is to create value for all stakeholders
– employees, customers, investors,
community and society – as opposed
to creating value only for economic stakeholders,
the dominant belief system today.
Our mission: TruePoint
Center’s mission is to change conventional
management thought and practice by bringing
together like-minded CEOs who want to learn
from each others’ successes and failures
in building high-performance, high-commitment
companies. Participating CEOs commit to
opening up their organization to practical
case-based research about how their firm’s
transformation is progressing and to fact-based
discussions of findings. Through periodic
discussion with their peers and TruePoint
Center’s staff, CEOs can obtain an
ongoing assessment of their progress and
develop new insights about how to deal with
the challenges they face.
Our strategy: TruePoint
Center has a small research staff augmented
by academic researchers who develop, document,
and disseminate research findings about
high-performance, high-commitment organizations.
We share our learnings through publications,
and through workshops and CEO
Roundtables with leaders who seek to
lead the journey to high performance and
commitment.
Research questions: Research
parameters are framed jointly with sponsoring
leaders. However, we typically investigate
the following domains:
- Design characteristics.
What are the capabilities, values and
culture, leadership, business strategies
and design features, human resource policies
and practices of high-performance, high-commitment
organizations?
- Change process. What
is the process of corporate transformation?
How best to start, sequence, spread, and
sustain a transformation?
- Measuring success.
What are the relevant measures that high-performance,
high-commitment organizations should utilize?
- Constraints. What
are the institutional and societal constraints
that limit high performance and commitment?
How do national culture, capital markets,
conventional wisdom, firm history, unions,
competitive positioning, board of directors,
and other factors affect the leader’s
capacity to complete the journey?
- Leadership. What leadership
behavior is essential to create high performance
and commitment? What personal qualities,
values, education, knowledge, and cognitive
abilities are essential? What are the
implications for CEO compensation? What
leads senior executives to begin the journey,
how do they experience it over the years,
and how do they deal with the inevitable
dilemmas and choices they face along the
way?
2007 High-Performance, High-Commitment
Research Initiative: TruePoint
Center plans to launch its first corporate-sponsored
longitudinal cooperative research program,
limited to 10 member firms, in early 2007.
To this end we are in conversations with
CEOs and academics about their interest
in joining this endeavor. For more information,
Contact TruePoint.
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